Frequently Asked Questions
FAQ
How do I organise a pickup?
You can schedule a pickup directly through our website or by calling us. Simply choose a convenient time and location, and our driver will come to collect your items.
Can I leave my bags out unattended?
Yes, you can leave your bags in a safe spot if you can’t be there. Just let us know the location when you schedule your pickup, and our driver will collect them.
Where can I leave my bags?
Bags can be left with your building’s concierge, outside your front door, or in another safe location that you specify during booking.
How long will it take to get my dry cleaning back?
Most orders are returned within 24–48 hours. If you need express service, let us know and we’ll do our best to accommodate.
What time will you deliver?
We deliver during your scheduled time slot. You’ll receive a confirmation with the exact delivery window once your order is ready.
What are your prices?
Prices vary by item. You can check our full price list on our website or request a quote when scheduling your order.
How do I pay?
We accept all major credit/debit cards and secure online payments. Payment is processed automatically once your order is complete.